At Miko + Mollie our customers are what makes life exciting and rewarding. We absolutely love, love, love pouring over the best the fashion industry has to offer each season, selecting designers and then selecting key pieces from their range that we just can't live without, but without a customer who shares that same joy and delight in that exact piece what we do is pointless!
The customer who had nothing to wear to their own engagement party a week before the event who comes to us desperate and convinced their not going to find anything and then we find them something mesmerising on our first go? That's what we do this for. The customer who's having her first proper holiday in 25 years with her husband and wants to look amazing every day? That's what we do this for. The customer who has a brand new job, one that is finally worthy of her, and she wants to feel incredible on her first day and every day thereafter, she wants her personality to shine through. That's what we do this for. And the customers who have the love, appreciation and respect for amazing fashion talent. The ladies who follow some of these designers as closely as we do and are wowed by every sensational design that comes out of their HQ. The ones who can appreciate supreme cut, luxe fabrics and a superb design when they see it? That's what we do this for. To share in all that joy (and sometimes relief and certainly confidence and belief in yourself!) an outfit can bring you!
So without our customers what we do would be meaningless.
And at Miko + Mollie, although we're only quite new, we have an incredibly loyal following! We have customers that come back time and time again. Sometimes less than 1 week after their first purchase. We cannot tell you how happy that makes us. That is the best form of feedback we can possibly get when an order comes through.
So we want to give back to our loyal customers! And here's how we plan to do it.
Miko + Mollie VIP LEVEL 1 (spend $2,000 in one year from your first purchase and then by calendar year to maintain)
• You will receive your own special discount code for 10% off all stock including new arrivals and off sale stock as well (cannot be used in conjunction with any other discount code though)
• First notification of promotions, events and sales before the wider customer base (but after VIP LEVEL 2 customers)
• A $20 gift voucher on your birthday each year
• Free express postage within Australia on all orders over $150 (after discount)
Miko + Mollie VIP LEVEL 2 (spend $5,000 in one year from your first purchase and then by calendar year to maintain)
• You will receive your own special discount code for 20% off all stock including new arrivals and off sale stock as well (cannot be used in conjunction with any other discount code though)
• First notification of promotions, events and sales before the wider customer base and VIP LEVEL 1 customers
• A personal gift from the store selected by our personal stylists in your own signature style from us to you on your birthday
• Free express postage on all orders within Australia regardless of minimum spend
What do you need to do? Absolutely nothing! Your sales are already totalling in the background on our system and we will let you know when you reach VIP. Just make sure you keep using the same account.
Terms and conditions
1. You must use the same account on www.mikoandmollie.com to track the VIP data. We can change details like emails for you in our system. It is your responsibility to keep your details up to date.
2. You must spend the target amounts by level within 12 months of your first purchase and then per calendar year after that to keep your VIP status or move to the next level.
3. Your VIP discount cannot be used in conjunction with any other discount codes but can be used on already discounted stock on the website. For example, if we release a promotion on By Johnny stock for 20% off using code ABC123 and you are a VIP LEVEL 1 you may use the By Johnny code instead of your usual 10% code. If we have stock already discounted on the website that requires no discount code then you may use your VIP discounts codes for a further 10% or 20% off in line with your VIP discount.
4. For VIP LEVEL 1 customers your total order after your discount must be $150 or more to qualify for free express postage. Free postage only applies within Australia.
5. Birthday vouchers cannot be redeemed for cash.
6. Birthday gifts cannot be returned, exchanged or redeemed for cash.
7. For flash sales or last minute promotions it may not be possible to give VIPs advance warning but where promotions, sales and events are pre-planned VIPs will receive advance notice.
8. Once a VIP drops below the minimum levels per year to maintain VIP status their unique code will be discontinued.
9. The unique discount code provided to VIPs is for their exclusive and private use only and is not to be shared with any other individuals or used for non-private use.